Digital Guides
5
 min read

What is WHMCS?

What is WHMCS?

A complete automation and billing solution that is powerful and profitable for service providers. WHMCS is the leading web hosting management and billing software for web hosting providers.

View Whitepaper

So what is WHMCS?

WHMCS is an all-in-one billing and automation platform that automates all aspects of a web hosting

business. Integrated with all the leading control panels, domain registrars, payment gateways and digital

service providers, WHMCS enables you to automate the purchase and delivery process of hundreds of

products and services to help you scale your business and work more efficiently.

Key Features of WHMCS

The following are some of the key features of the WHMCS product.

Web Hosting (cPanel/Plesk/DirectAdmin/etc…)

• Automated Provisioning and Deployment

• Automated Suspension, Termination, Upgrades, Package Changes and Password Resets

• Single Sign-On & Deep Linking

Cloud/IAAS (UKBSS.COM/SolusVM/Virtualizor)

• Automated Provisioning and Deployment

• Automated Scaling and Billing

• Access to Usage Data and Graphs

SSL Automation (RapidSSL, GeoTrust, Symantec/DigiCert)

• Automated SSL Provisioning and Deployment

• Support for File Based and Email Auth

• Automatic CSR Generation & Fully automated SSL renewal process

Digital Services Automation

• MarketConnect is the Digital Services Platform from WHMCS

• Access to resell market leading cloud services

• Pricing available exclusively to WHMCS customers

Domain Automation (GoDaddy/Enom/ResellerClub/UKBSS.COM/etc…)

• Automatic domain registration and transfers

• Feature rich self service end user domain management control panel

• Nameserver, WHOIS, Registrar Lock, EPP Codes, and more

• Domain Namespinning for increased domain sales

Payment Gateways (PayPal/Stripe/Authorize.net/2CheckOut/etc…)

• Automated Recurring Billing with Full Taxation and EU VAT Support

• Invoicing and Payment Reminders

• Secure Tokenised Card Storage

WHMCS Support Tools

• Powerful built-in help desk with email ticketing system

• Other tools including knowledgebase, downloads and announcements

• Network and server status page for monitoring and reporting issues

• Single centralised platform for maximum efficiency and convenient access to manage services

WHMCS Advantages

The following are some of the key advantages of the WHMCS product.

• Easy Installation. Quick and easy to set up and install, you can be up and running in under 30

minutes.

• Quick Start Wizard. Walks you through initial system setup in just a few minutes to get you

ready for selling in no time.

• Control Panel Integration. With support for over 30 control panels and cloud service providers,

WHMCS can fully automate your account creation, deletion, suspension and unsuspension based

on payment history.

• Domain Registration Management. Includes comprehensive domain management tools for

registrations, renewals, transfers, DNS control, WHOIS Info management and more.

• Automated Ordering and Provisioning. New orders that pass your fraud rules can be fully

automated to completion, greatly enhancing the speed of customer service.

• Automated Invoicing and Billing. Recurring revenue will roll in each month as the system

delivers invoices to your customers and collects payments automatically.

• Customer Self Service Portal. A feature-rich management portal enabling hosting management,

domain name management, upgrades, SSL certificates purchases, add-on purchases and contact

and credit card information management.

• Single Sign-On. Integrated with single sign-on reduces the number of logins your customers have

to remember and streamlines the customer experience.

• Customisable. Developer friendly with open source templates, modular architecture and

powerful API making customising, integrating and extending WHMCS a breeze.

• 24x7 Support. Backed by our awesome support team, offering 24x7 email based support 365

days a year with priority and premier support options available for additional charges.

Comprehensive online documentation is also available for both the product and developers.

Author
Mark Grindey
Group CEO / MD

Mark Grindey is a dedicated professional with a strong passion for cloud computing and a mission to make it accessible to all. With a over a decades experience and a deep understanding of existing cloud technologies, Mark Grindey is constantly striving to improve and enhance these tools, ensuring that their benefits can be leveraged by businesses of all sizes.

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